The Waterfront Suites, Paihia, New Zealand

Accommodation Type: Hotel
Number of rooms: 30

Welcome to the Waterfront Suites, Paihia. ‘An Oasis of Tranquillity’ This brand new All-Suite-Luxury-Hotel is situated only steps away Paihia’s restaurants and wharf, the perfect location to take advantage of all that the glorious Bay of islands and Northland region has to offer. 30 luxury 1, 2 and 3 bedroom suites, offering a range of accommodations perfectly suited for your needs. Each suite offers a relaxed contemporary décor with a spacious balcony to take in the sweeping ocean views. Facilities include fully equipped gourmet kitchens, full laundry facilities, spacious lounge & dining areas, high quality furnishings, and full bathrooms with amenities, mini bar, high speed internet access and direct dial phones. A heated lap pool, secure undercover car parking, daily servicing if required, concierge, tour /activities desk and on site resident managers ensure that your stay is relaxing and worry free.

Facilities: Suite Facilities: All designated non-smoking, All with fully equipped kitchen, microwave, oven, fridge/freezer, Lounge & dining area, Balcony with outdoor furniture, Ensuite with bath / shower, hair dryer, heated towel rail and amenities, Bedroom, with queen/king size beds, electric blankets, Sky TV. DVD/CD stereo, High speed internet, Laundry & ironing facilities, Desk, Mini bar, Cot/highchair available. The Hotel Facilities: Business services, Dry cleaning, Heated swimming pool, Secure undercover parking, Travel desk, Concierge, On site resident managers, On site conference equipment, BBQ area.

Destination: Paihia, Bay of Islands

Official website: The Waterfront Suites

Hi Ronnie, I’m writing tonight to let you know what exceptional service we’ve had (again!) when staying at Waterfront. Everyone is cooperative, friendly, and helpful. I got cross with myself on Monday morning, because I opened up my computer case only to discover that my charger (the electrical lead) had been left behind in Auckland! Mike was just phenomenal in trying to help me. Kim has also been supremely helpful. We had a number of little requests and “missions”. When I went in to ask about something, I learnt that she had just had nine guests check in within an hour period! Yet she remained friendly and calm. Ronnie, I know you must get plenty of positive comments about Kim and Mike. Mine wouldn’t be anything new, but I do believe it’s important to give feedback when service is excellent. It makes such a difference in the quality of the stay.

Thank you so much for Friday night. The travel agents were absolutely raving about the place and one said having such a lovely dinner in such wonderful surroundings was the highlight of her trip!