Luxury Adventures New Zealand thought of everything! Kay was very flexible and informative during the booking process. We opted to have a customized trip, and she provided a number of options that fit into our timeframe and desired locations. We are so so so glad that Kay recommended we hire a car. We saw so much more of the country this way. And, it was an adventure driving on the other side of the road! We were so grateful for the map directions to each location that she provided. We did not have cell phones or a GPS during our trip, so this was extremely helpful. We didn’t get lost once! Queenstown!!! We would have liked to spend more time there. The booking process was seamless. Upon arrival, Luxury Adventures checked in to ensure we were settled and to see if there was anything they could do for us. They were available to book last minute excursions, dinner reservations, or anything. During our visit, we felt as though they truly wanted us to have an amazing time, and to leave the last minute changes or excursions for them to worry about. Kay provided driving directions for our entire stay. They were so thorough that we didn’t need a GPS (and didn’t have phones as a back-up). She even provided local restaurant recommendations in each of the cities we visited, and they were all phenomenal! Next time we visit New Zealand (or Fiji or Cook Islands), we will definitely work with Luxury Adventures again.